Policy Effective Date: November 14, 2023

Refund Eligibility and Procedure

At Aimasher, we prioritize customer satisfaction and strive to provide an exceptional experience with our software. Understanding that our product may not meet everyone's needs, we offer a straightforward refund policy detailed below.

1. 14-Day Satisfaction Guarantee

We are confident in the value our software offers. However, if for any reason you find that our product does not align with your needs, we offer a no-questions-asked refund within 14 days of your original purchase on any of the subscription plans.

2. Requesting a Refund

To initiate a refund, please follow these steps:

Via Software Dashboard: Access the support desk within the software dashboard at https://members.aimasher.com. There, you can submit a cancellation and refund request ticket directly.

Via Email: Alternatively, you can email us at [email protected]. Please include your purchase details and the reason for the refund request (optional) to expedite the process.

Upon receiving your request, our support team will promptly process your cancellation and issue a refund.

3. Conditions of Refund

The refund policy is applicable only within the first 14 days from the original purchase date on any of the subscription plans. Requests submitted after this period will not be eligible for a refund.

This policy applies to the initial purchase only of any of the subscription plans. In the case of subscription-based services, split-payment options, or MJ Roll-Over Credits the refund is applicable solely to the first and original transaction. Subsequent recurring subscriptions or payments (2nd split pay or later) or Image generation credits are not eligible for a refund under this policy. 

The Beta Team (aka. Pre-Launch) LTD Offer is excluded from this 14-Day refund policy due to the nature of the software is for an exclusive beta testing product. This Beta Team - Pre-Launch LTD offer on the Agency License is for an exclusive product that is still being developed and will likely have feature improvements in the software over time and before the public launch. We offer this package at a very reduced rate for a lifetime deal. Therefore, we do not offer a refund on the lifetime deal. If you prefer to purchase a license to our software with a "14-Day No Questions Asked" refund policy, please wait until we launch our monthly subscription plans.

Additional Information:

Refund Processing Time: Refunds are typically processed within a certain number of business days from the date of the refund request. The specific timeframe may vary depending on the payment method used for the original transaction.

Cancellation of Services: Upon the processing of your refund, your access to Aimasher's software and services will be revoked.

Contact and Support: For any further inquiries or assistance regarding our refund policy, please reach out to our customer support team at [email protected].

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